A browsable library of business-ready prompts across customer service, content, compliance and more — each with notes on how to adapt it.
Showing 12 of 12 prompts · updated 2026-06-14
Draft an empathetic support reply
Customer service
You are a support agent for [company], a [what you do]. A customer wrote: "[paste message]". Draft a reply that acknowledges their issue, states what we'll do and by when, and keeps a warm, professional tone. Keep it under 150 words. Do not promise anything we can't deliver.
Works with: ChatGPT, Claude, Gemini
How to customize: Replace the bracketed fields and set the word limit and tone to match your brand. Add a line about your typical response time.
Summarize a long support thread
Customer service
Summarize the following support thread into: (1) the customer's core problem, (2) what's been tried, (3) the current status, and (4) the single best next action. Be concise and neutral. Thread: [paste].
Works with: ChatGPT, Claude
How to customize: Add your own status categories (e.g. open / waiting / escalated) so the output drops straight into your help desk.
Repurpose a post into a LinkedIn update
Content & marketing
Turn the article below into a LinkedIn post for [audience]. Lead with a specific insight, keep it under 120 words, use short lines, and end with one genuine question. No hashtags, no hype. Article: [paste].
Works with: ChatGPT, Claude, Gemini
How to customize: Swap the audience and length. If you have a house style, paste two of your best past posts as examples first.
Generate subject-line variants
Content & marketing
Write 8 email subject lines for [campaign / message], aimed at [audience]. Vary the angle: curiosity, benefit, specificity, and plainness. Keep each under 50 characters. No clickbait, no exclamation marks.
Works with: ChatGPT, Gemini
How to customize: Tell it which past subject lines performed well, and ask it to explain the angle behind each option.
Flag sensitive data in a document
Compliance & governance
Review the text below and list any content that looks like personal, financial, or otherwise sensitive data (names, contact details, account numbers, health information). Output a simple table: item, type, location. Do not rewrite the document. Text: [paste].
Works with: Claude, ChatGPT
How to customize: Add the specific data categories your policy cares about. Run it only in a tool approved for that data.
Explain a policy in plain language
Compliance & governance
Rewrite the policy below so a new employee can understand it in two minutes. Use plain words, short sentences, and a 'what this means for you' line at the end. Keep every rule intact. Policy: [paste].
Works with: ChatGPT, Claude
How to customize: Set a reading level and add your glossary so internal terms are used consistently.
Turn meeting notes into action items
Operations
From the notes below, extract a clean action list. For each item give: the action, the owner (if named), and a due date (if mentioned, else 'TBD'). Then list any open questions separately. Notes: [paste].
Works with: ChatGPT, Claude, Gemini
How to customize: Match the output format to your task tool so you can paste it straight in.
Draft a standard operating procedure
Operations
Draft a step-by-step SOP for [task]. Include: purpose, who does it, the numbered steps, what 'done' looks like, and common mistakes to avoid. Keep steps short and testable. Ask me for anything you need before writing.
Works with: Claude, ChatGPT
How to customize: Let it ask clarifying questions first — the SOP is far better when it does.
Research a prospect before a call
Sales
I have a call with [name, role] at [company]. Based on the information I paste below, give me: their likely priorities, two smart questions to ask, and one risk to avoid raising too early. Be specific, not generic. Info: [paste].
Works with: ChatGPT, Claude
How to customize: Paste public info yourself rather than asking the model to browse, so you control the source quality.
Draft a follow-up after a demo
Sales
Write a short follow-up email after a product demo with [name] at [company]. Reference [the specific problem they raised], restate the one outcome that matters to them, and propose a clear next step. Under 120 words. Warm, not pushy.
Works with: ChatGPT, Gemini
How to customize: Feed it your demo notes so the 'specific problem' is real, not generic.
Manufacturing: triage a maintenance log
Industry-specific
From the maintenance log below, group recurring issues, flag anything that looks safety-related, and rank the top three things worth investigating. Keep it factual; note where the data is too thin to conclude. Log: [paste].
Works with: Claude, ChatGPT
How to customize: Add your asset names and severity scale so the ranking matches how your team already triages.
Professional services: draft a scope of work
Industry-specific
Draft a scope of work for [engagement] with [client]. Include objectives, deliverables, what's out of scope, assumptions, and a simple stage breakdown. Flag anything that needs the client's input before we can commit. Details: [paste].
Works with: Claude, ChatGPT
How to customize: Paste a past SOW as a template so the structure and language match your firm's standard.
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